We use data you provide to us (your email address, profile image, list of favorite tracks) to power key features of the service. You can download or completely delete this data using tools we provide.
We send occasional (once every few months or less) updates about our service via email, if you've opted to receive them. You can opt-in/out from email updates at any time. Note that you can't opt out of messages related to billing, security, and other essential service issues.
We use visitor analytics services such as Google Analytics, Quantcast, Flurry, and Fabric to help us understand how you use the service.
We work with advertisers who use their own cookies to target advertising to you while you use Hype Machine. We don't share any data or identifiers with them. You can opt-out of their behavioral ad targeting. If you are in the EU, you can use this tool to adjust your consent settings.
If you use features like "Sign in with Facebook", "Find Friends via Facebook" or "Sync Favorites with Spotify / SoundCloud", we access data from those services as required to operate those features. You can connect/disconnect your accounts at any time.
This policy does not apply to the practices of third parties that Hype Machine does not own or control, or to individuals that Hype Machine does not employ or manage.
What Personal Information About Customers Does Hype Machine Collect?
Our primary goal in collecting personal information is to provide you with a friendly, customized, and efficient experience. We collect the following types of information from our users:
a. Information You Provide to Us
We receive and store any information you enter on the Site or provide to us in any other way. You can choose not to provide us with certain information, but then you may not be able to take advantage of many of our Site's features. The personal information you provide is used for such purposes as responding to your requests for certain services, customizing the content you see, and communicating with you about surveys, new products and services. In order for you to use our Site, you are not required to register; however, you must register to take advantage of certain features of the Site, such as bookmarking favorites and other information to appear on your dashboard and receiving e-mail newsletters from us. To register, you must provide your e-mail address, a username and a password. If you wish to become a subscriber, or purchase merchandise from our Site, you must disclose certain billing and shipping information to our third-party service providers (such as Big Cartel, Stripe or PayPal), including your name, address and information about your method of payment.
b. Automatic Information
We receive and store certain types of information whenever you interact with us. Hype Machine automatically receives and records certain "traffic data" on our server logs from your browser including your IP address, Hype Machine cookie information, and the page you requested. Hype Machine uses this traffic data to help diagnose problems with its servers, analyze trends and administer the Site.
Generally, our service automatically collects usage information, such as the numbers and frequency of visitors to our Site and its components, similar to TV ratings that indicate how many people watched a particular show. This data is only used in the aggregate. This type of collective data enables us to figure out how often customers use parts of the Site, so we can make the Site appealing to as many users as possible. In addition, we may provide statistical information, not information about you personally, to our partners about how our users, collectively, use our Site. We share this type of statistical data so that our partners also understand how often people use their areas and our Site, so that they, too, may provide you with an optimal web experience.
c. E-mail Communications
In certain cases, we may receive a confirmation when you open an e-mail from Hype Machine in order to help us make e-mails more interesting and helpful. We also send out e-mail newsletters with new music or information about product updates to users who have opted in. If you do not want to receive e-mail from us, you can use the unsubscribe link at the bottom of every message. Please contact us at firstname.lastname@example.org if you have further questions.
d. Information From Other Sources
For purposes such as improving personalization of our service, we may receive information about you from other sources and add it to our account information (for instance, if you link your Hype Machine account to your SoundCloud or Spotify accounts). We do not share this information unless it is essential to provide the service (for example, storing and sending an authentication token to Spotify, to keep your favorites synced). We may also receive delivery and address information from our shippers or other sources to facilitate delivery of your membership rewards or purchases.
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and tell us how and when pages in our Site are visited and by how many people. Hype Machine cookies do not contain personal information.
Logging and Cookies
Like many websites, we use "cookies" to collect information. A cookie is a small data file that we transfer to your computer's hard disk for record-keeping purposes. We use "persistent cookies" to save your username and login password for future logins to the Site. We use "session ID cookies" to enable certain features of our service, to better understand how you interact with the Site and to monitor web traffic routing on the Site and aggregate usage of the Site. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions of the Site or all functionality of the services.
We also use the services of a third-party advertising companies and advertising networks to serve ads to you on our behalf when you visit the Site. These companies may use information (not including your name, address, email address or telephone number) about your visits to this Site and other websites in order to provide advertisements about goods and services of interest to you.
If you would like more information about this practice and to opt out from having this information used by these companies, please visit http://optout.networkadvertising.org/.
If you are in the EU, you can use this tool to adjust your consent settings.
Will Hype Machine Share Any of the Information it Receives?
Information about our users is an integral part of our business. We neither rent nor sell your personal information to anyone. We share your personal information only as described below.
We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Examples include billing users who purchase merchandise from Hype Machine, shipping and delivering merchandise, analyzing data, providing marketing assistance, and providing customer service. Our agents subscribe to the same level of privacy protection as we do. Unless we tell you differently, Hype Machine's agents do not have any right to use the personal information we share with them beyond what is necessary to assist us.
We may send offers to certain customers on behalf of other businesses via our newsletter. When we do so, we do not give the other business your email, name or address; and each message includes a way to unsubscribe.
In some cases, we may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that is transferred. Moreover, if Hype Machine, or substantially all of its assets, were acquired, customer information would be one of the assets that is transferred.
Protection of Hype Machine and Others
We may release personal information when we believe in good faith that release is necessary to comply with the law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of Hype Machine, our employees, our users, or others. Hype Machine may disclose personal information to parties in compliance with Hype Machine's Copyright Policy, as Hype Machine in its sole discretion believes necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity. In such events, Hype Machine may disclose name, street address, city, state, zip code, country, phone number, and e-mail address.
With Your Consent
Except as set forth above, you will be notified when your personal information may be shared with third parties.
Is Information About Me Secure?
Your Hype Machine account information is protected by a password for your privacy and security. You need to work to protect against unauthorized access to your password and to your computer by signing off once you have finished using a shared computer.
Only employees who need personal information to perform a specific job (for example, a customer service representative) are granted access to it. All of our employees are kept up to date on our privacy and security practices.
What Information Can I Access?
We provide easy tools to download a copy of all information we have associated with your user account.
You may delete your account via the Account Removal tool, or by sending an e-mail to email@example.com.
Can Children Use Hype Machine's Services?
Hype Machine is not intended for children. If you are under 18, you may use the Site only with involvement of a parent or guardian.
Conditions of Use
Third Party Sites
Questions or Concerns
If you have any questions or concerns regarding privacy at Hype Machine, please send us a detailed message to firstname.lastname@example.org or to The Hype Machine Inc., 161 Engert Ave #2R Brooklyn NY 11222. Your privacy is important to us and we will make every effort to resolve your concerns.